This site (the "Site") is owned and operated by Patricia Petersen. This Privacy Policy aims to help you understand how we use the information you provide to us.

We are committed to maintaining privacy for our clients, following applicable provincial and federal legislation, and with the highest levels of accountability and transparency, even as we aim to make it as easy as possible for clients to use technology to access information about us and our services. This Statement of Privacy applies to this Site and governs all manner of data collection and usage.

Collection of Personal Information

Squarespace hosts this Site. Squarespace collects personal data when you visit this Site, including:

• Information about your browser, network and device

• Web pages you visited before coming to this Site

• Your IP address

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

To deliver services to clients, you will be asked to provide identifiable information such as email address, name, and phone numbers in different formats, including electronic, oral, or in writing. Client information collected on Jane App is kept by a third-party provider Jane App.

Personal information collected is solely used to provide services to clients and adhere to the counselling and psychotherapy profession's legal and ethical obligations. We do not sell, rent, or lease any client information unless as stated in the informed consent form that the client sign.

Release of Information When Required

Under certain circumstances, We may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

We may also release such information if we feel it is necessary to protect our rights or the rights of our customers, affiliates, partners, or any other party, and for purposes of protection from fraud and credit risk. We may disclose your Personal Information in the good faith belief that such action is necessary to:

• To comply with a legal obligation

• To protect and defend our rights or property

• To prevent or investigate possible wrongdoing in connection with our service

• To protect the personal safety of users of our service or the public

• To protect against legal liability

Client’s Responsibility

While we take all reasonable steps to secure and manage our clients' privacy, our clients must be vigilant to protect their information, like protecting their email accounts and voicemails, and use a secure internet connection.

Changes to Our Privacy Policy

If there are any changes to our privacy policy, all updates will be posted on our Site.

Our Use of Cookies and Web Beacons

You should be aware that non-personal information and data may be automatically collected through the standard operation of our Site's internet servers or through the use of “cookies”. We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Consent

By using our Site, users agree that they consent to:

• The conditions set out in this Privacy Policy; and

• The collection, use, and retention of the data listed in this Privacy Policy